The AI receptionist for UAE clinics that answers, books and brings patients back.
A call that rings out books the next clinic on the list. EVA answers every time — lunch rush, Friday, 2am — books straight into your calendar, and brings patients back when they're due. Build her in your browser and hear her answer before anything goes live.
A real EVA line. Ask her anything a patient would.
Prefer to see it first?
Works with what your clinic already runs on
Five guided steps — and one hard rule: nothing calls or messages a single patient during setup. Going live isn't a button; it's a review done with a TalkRight human, on your say-so.
See the whole front desk in action.
Build your receptionist.
Test it before it goes live.
Configure EVA in five guided steps — your name for her, your voice, your services — then have a real conversation in your browser and watch a booking land in your calendar. TalkRight reviews it and connects it with you.
Build your receptionist →Let's build your receptionist
Five short steps. At the end you will have a real conversation, watch a booking happen, and find it in your calendar.
From first contact to next visit.
Patients rarely leave over bad care. They drift away in the silence after a visit — no reminder, no follow-up, no reason to return. TalkRight closes that gap: the call, the booking, the WhatsApp thread, and a follow-up timed to when they're due back.
The patient contacts the clinic
A call or a WhatsApp message starts the conversation. EVA answers on the first ring — lunch rush, Friday, Eid, after midnight.
Meet EVA →EVA and the team operate together
The clinic decides who answers — the reception team with EVA's live cues, or EVA on her own. The switch is one control in the dashboard.
How Assist & Autonomous work →The booking is recorded
Right doctor, right time. The appointment is confirmed in the clinic calendar the moment the call ends.
- Service
- Dental Cleaning
- Patient
- Sara Al Mansoori
- Doctor
- Dr. Lina · Operatory 2
The visit is completed and tagged
Reception marks what was done at the visit. That tag — not guesswork — is what starts the follow-up clock.
The service timer runs
Every service carries its own return interval — 45 days, 6 weeks, 6 months. TalkRight remembers so nobody has to.
Explore clinic workflows →The right WhatsApp follow-up goes out
A pre-approved message, at the right time, on the channel patients answer. It stops automatically if the patient already booked — and STOP is always respected.
WhatsApp booking & follow-up →The patient returns
This is the visit most clinics never see — the one nobody remembered to ask for. Yours is already in the diary, with a name, a time and a doctor next to it.
Welcome back, Sara 👋
Ready to book your next visit?
Book againFri, 13 Nov 2026 · 09:30
Dental Cleaning · Dr. Lina
Assist by day. Autonomous after hours.
The 8pm caller with a toothache doesn't leave a voicemail — they call the next clinic. EVA guides your team through the busy hours, then answers alone after close, so the call that used to ring into an empty reception becomes a booking in tomorrow's diary.
EVA Assist
- ✓ Answers and screens overflow calls
- ✓ Live transcript, cues and patient context on screen
- ✓ Prepared handoff to reception
- ✓ Your team stays in control
EVA Autonomous
- ✓ Answers 24/7 — Friday, Eid, lunch rush and 2am
- ✓ Books, reschedules and cancels
- ✓ Sends confirmations and follow-ups
- ✓ Escalates to a human when it matters
Every service has a next step.
EVA remembers it.
Patients told to come back in three months simply forget — no complaint, no farewell. Set when each service is due back; once a visit is tagged, TalkRight sends the right WhatsApp follow-up at the right time — and stops automatically if they've already booked.
Service configuration
- Service
- Dental Cleaning
- Follow up after
- 6 months
- Message to send
- Private and general
- Send this automatically
- ✓ Never more than 2 automated messages per patient per month
- ✓ Sends only 09:00–18:00, clinic time
- ✓ Stops the moment they rebook
- ✓ STOP honoured in English and Arabic
What the patient experiences
The whole front desk in one view — not five provider dashboards.
Calls, bookings, follow-ups, ratings and delivery issues — together, per clinic, in one place.
Keep the systems patients already use.
TalkRight connects phone, WhatsApp and email to your booking and operating workflow — with SMS where configured and human handoff when required. Keep your number. Keep your EMR.
Your systems stay.
EVA layers on top.
No migration, no rip-and-replace, no downtime. TalkRight connects to the way your clinic already works — and we do the connecting with you, not to you.
- ✓ Keep your EMR, your number and your WhatsApp — nothing migrates
- ✓ Two-way record updates, with human-in-the-loop writes
- ✓ Nothing goes live until you've tested it and approved it
- ✓ Set up hands-on with our team — then reviewed and updated continuously
Answers, books, follows up. Escalates to your team.
Not another chatbot.
TalkRight is the AI communication layer for UAE clinics. Voice bots answer calls. WhatsApp bots handle chat. Call-center software moves humans around. EVA completes the whole workflow — answers, books, recalls, reports.
Answer calls
- ✕ Voice pickup only
- ✕ Limited language coverage
- ✕ No WhatsApp or SMS follow-through
- ✕ Rarely write back to your systems
Handle chat
- ✕ One channel, one scripted flow
- ✕ No phone answering
- ✕ No missed-call recovery
- ✕ No patient context or history
Route conversations
- ✕ Moves calls between humans
- ✕ Queues, IVRs and transfers
- ✕ Still needs staff on every call
- ✕ No booking or intake of its own
Completes the workflow
- ✓ Phone and WhatsApp in one conversation — email confirmations included
- ✓ Books, reminds, recalls and collects patient ratings
- ✓ Missed-call recovery and human handoff
- ✓ Arabic and English natively — 70+ languages on managed plans
- ✓ Owner dashboard: calls, bookings, outcomes
One platform, configured around the operation.
A general clinic front desk, covered end to end
EVA answers in the caller's language, books into the right department, confirms on WhatsApp, and brings patients back when their next check is due. Reception keeps the live desk during opening hours.
- ✓ Departments, doctors and working hours modelled
- ✓ Service catalogue with per-service recall intervals
- ✓ After-hours autonomous cover
- ✓ Owner reporting across the whole journey
Recalls are the dental business model
Cleanings, check-ups and reviews each carry their own interval. Tag the visit once and the six-month recall handles itself — privately, without naming the treatment on a lock screen.
- ✓ Per-service recall: cleaning, whitening, ortho review
- ✓ Private message options for sensitive treatments
- ✓ Reschedules flow straight into the diary
- ✓ Ratings collected in WhatsApp after the visit
Laboratories and home collection
The same platform runs a collection operation: bookings become home visits, results follow up on time, and repeat tests come back on their own schedule.
- ✓ Home-collection scheduling and confirmations
- ✓ Repeat-test intervals (45 days, quarterly)
- ✓ Patient follow-up and feedback tracking
- ✓ Operational dashboard per collection round
Multi-location groups
One number strategy or per-branch lines — EVA routes to the right location, and owners see demand, bookings and follow-up outcomes across every branch in one view.
- ✓ Multi-branch routing and calendars
- ✓ Group-level reporting and comparisons
- ✓ Central workflow rules, local overrides
- ✓ Scoped as an Enterprise deployment
Wellness and appointment-led services
Physio, aesthetics, nutrition and other appointment-led operations run on the same loop: answer, book, complete, follow up when the next session is due.
- ✓ Session packages with return intervals
- ✓ WhatsApp confirmations and reminders
- ✓ After-hours booking cover
- ✓ Example configurations, tailored per operation
Security first. Hosted in the UAE.
Ask any AI receptionist vendor where your patient data lives. Our answer is specific: Microsoft Azure, UAE North. Every action in the platform is controlled, logged and reviewable.
Patient data, safely stored in the UAE.
Patient records, transcripts, call data and recordings live in UAE-hosted Azure — encrypted in transit and at rest, access-scoped to your clinic. Every subprocessor is documented, and retention is configured to your policy.
Role-based access
People see only what they should — receptionist, manager and owner views are separate.
Full audit trail
Every send, skip, change and takeover is recorded with who, when and why.
Configurable retention
Keep call and message data only as long as your policy requires — no longer.
Human-in-the-loop
Important actions stay in human hands. Staff can take over any conversation.
Documented subprocessors
Every partner in the data path is named, scoped and documented — no surprises.
UAE PDPL-aware
Designed for UAE healthcare operations, with deployment reviewed against your requirements.
Pick the minutes. We handle the rest.
Every package includes EVA, the dashboard, WhatsApp confirmations and hands-on setup by TalkRight. And you never buy blind: build your receptionist and hear it answer in your browser first — it costs nothing, and nothing goes live until you approve it.
Essential
For single practices getting started
- ✓ EVA answers, books and confirms
- ✓ WhatsApp booking confirmations
- ✓ Dashboard, calendar and reports
Growth
For busy clinics that live on the phone
- ✓ Everything in Essential
- ✓ Service follow-ups and patient recall
- ✓ Assist + Autonomous modes, after-hours cover
Enterprise
For groups and multi-location operations
- ✓ Multi-location routing and reporting
- ✓ EMR and telephony integration scope
- ✓ Dedicated rollout and review
Common questions from UAE clinics.
Can TalkRight use our existing clinic phone number?
Yes. EVA can answer on the number your patients already know — we connect your existing telephony with you, or set up new numbers where a clinic has no phone infrastructure yet.
How much does an AI receptionist cost in the UAE?
TalkRight packages start from AED 1,500 per month for the Essential package with 500 EVA minutes. The Growth package, from AED 3,200 per month, includes 2,500 minutes plus service follow-ups and after-hours cover. Multi-location groups run on custom Enterprise plans.
Does EVA replace our reception team?
No. Receptionist Assist supports your team with live cues during the day, and EVA Autonomous covers calls when nobody is available — you choose who answers with one switch.
Can we try EVA before going live?
Yes. Build your receptionist in five guided steps, talk to it in your browser, and preview the dashboard with sample data. Nothing calls or messages anyone until TalkRight reviews your configuration and connects live channels with you.
Is our patient data kept in the UAE?
TalkRight's operational data layer runs on Microsoft Azure UAE North: patient records, transcripts, call data and recordings are stored in UAE data centres, encrypted in transit and at rest, access-scoped to your clinic. Every subprocessor is documented, and retention is configured to your policy.
Do we have to change our EMR or phone system?
No. TalkRight is non-disruptive by design — you keep your EMR, your phone number, your calendar and your WhatsApp. EVA connects on top with two-way record updates and human-in-the-loop writes, nothing goes live until you have tested it, and our team sets up, reviews and maintains the connection with you.
Build your receptionist,
then hear it answer.
Build EVA this afternoon: hear her answer in your browser, watch a booking land, preview the dashboard on sample data — nothing goes live until you approve it. Or bring us one real clinic workflow — we'll show it answered, booked, followed up and reported.
Prefer a guided path? Book a guided demo · WhatsApp TalkRight